Saturday, May 16, 2020

International Trade Management Lecture Notes Essay

International Trade Management Lecture 1 Juney Notes Globalisation Debate Lecture Objectives: 1. Globalisation Trends (Have choices, Cheaper) 1.1 Globalisation 1.2 Trends 1.3 To operate abroad, consider†¦ 2. Anti-globalisation (When you are anti-smth, there would be forms of barriers) 3. Trade barriers – government intervention in international trade 3.1 Free trade 3.2 Trade Barriers 3.3 Why Government Intervene in International Trade 3.3.1 Political Arguments 3.3.2 Economic Arguments 3.4 Instruments of Trade Policy 3.4.1 Tariffs 3.4.2 Subsidies 3.4.3 Import quotas 3.4.4 Voluntary export restraints 3.4.5 Local content requirements 3.4.6 Antidumping policies 3.4.7 Administrative policies 3.5 Government intervention impact business strategy by†¦ 4. Free Trade Agreement 5. Trade blocs 1. Globalisation Trends (Have choices, Cheaper) 1.1 Globalisation 1.1.1 Globalisation of Markets 1.1.2 Globalisation of Production 1.2 Trends 1.2.1 Outsourcing 1.2.2 Offshoring 1.3 To operate abroad, consider†¦ 1. Globalisation Trends 1.1 Globalisation 1. Definition: The shift towards a more integrated and interdependent world economy. 1.1.1 Globalisation of Markets 1. The merging of historically distinct and separate national markets into one hugeShow MoreRelatedBUSN115 Final Exam Study Guide1656 Words   |  7 Pages37-38; week 1 lecture pg 5 Be able to define, differentiate and provide examples of a free market, command and mixed economy. pg 42-44 2-6 thru 2-9 Define and discuss the fiscal and monetary policy role of the federal government and its respective agencies. pg. 49, 51; week 1 lecture pg 5 List and define the foundations of capitalism. pg. 35 2-5 Apply the â€Å"Invisible Hand† to a market economy. pg 33-34 Explain productivity and its relationship to international trade. Week 1 lecture pg 4; pg seeRead More Human Resource Management Essay example1709 Words   |  7 PagesThe Employment relationship is the only reason public and private limited organisations work effectively. The Employment relationship is a fragile tie between an employer â€Å"management† and employee â€Å"worker†. This relationship can be affected by 3 factors which are interests, control and motivation. Employers have to balance these factors in order to maintain a productive working relationship. Employment relationship works like any other relationship, commitment is required from both sides. InRead MoreIntb 3355 Final Review893 Words   |  4 Pagesreligious nonbelievers. Situations – Kidnapping for ransom, Paying ransom becomes counterproductive, Countermeasures by industry, Chemical and biological terrorism, Kidnapping as a means of funding terrorist groups, Business executives (local and international) as targets, Insurance, Prevention c) Property seizure - Confiscation - Expropriation - Nationalization – Reasons- To extract money if government suspects hidden profits, Profitability- the government believes it can run the firms more efficientlyRead MoreInternational Business Environment6667 Words   |  27 PagesModule specification INTERNATIONAL BUSINESS ENVIRONMENT Code: PGBM04 Credits: 15 Level: Masters FBL, Business School Board: Postgraduate Business Studies Learning Hours: 150 of which 30 CONTACT hours Rationale 1. The international business environment is multi-dimensional, including economic, political, socio-cultural and technological influences. While each can be viewed in specific national settings, increasingly they have become interrelated through processes of globalisation. In particularRead MoreFaculty of Law and Management: International Marketing10010 Words   |  41 PagesFaculty of Law and Management School of Business Faculty of Law and Management School of Management International Marketing MKT3IMK Subject Learning Guide 2011 Andrew Gilmore Contents 1.0 Subject information at a glance 3 2.0 Subject description 4 3.0 Learning and assessment 4 3.1 Learning objectives 4 3.2 Assessing the learning objectives 4 3.3 Assessment tasks 5 3.3.1 Overview 5 3.3.2 Case Study 6 3.3.3 Final eamination 6 3.3.4 Group assignment 6 3.4 AssessmentRead MoreDetermining The Efficient Tool For Business Process Management1536 Words   |  7 PagesDeciding the Efficient Tool for Business Process Management in Organizations Using Analytical Hierarchical Process Sravani Vadali Engineering Management University of Houston – Clear Lakeâ€Æ' Introduction to Business Process Management Business process management (BPM) is a management approach to make an enterprise’s activities and tasks to be more accurate, more competent and more efficient in adapting to the ever-changing needs of business. BPM is a far-reaching merging of Business Process ReengineeringRead MoreInternational Finance Lecture Notes 1-145897 Words   |  24 PagesLecture 1 – Multinational Financial Management: An Overview Review goals of multinational corporations (MNCs) and conflicts with those goals. Describe the key theories that justify international business. To explain the common methods used to conduct international business. Multinational Corporations Goal of the MNC – maximize shareholder wealth Conflicts against this goal Agency problems – managers act in their own interestRead MoreUk From Mercantilism Free Market Ideas1561 Words   |  7 Pagesnavigation acts where he outlined cases where government intervention in trade was useful (Phillipson, 2010). Adam Smith was not opposed to regulation in all, but the instances where individuals and governments were able to abuse their position of personal for the means of personal gain. Now, the measures in order to boost the economic activity and reduce unemployment were not successful as concerns extra imports, thus worsening the trade balancing and seemed to lead to big rises in inflation (Downs, 1957)Read MoreThe Supply Chain’s Significance in Developing an Operations Strategy:1222 Words   |  5 Pagesaddress the needs of critical customers. (Operations and Supply Chain Strategy, 2009). A supply chain consists of multiple organizations linked together in a partnership and their overall goal is to satisfy the needs of the end customer. As the lecture notes (n.d.) points out, operations manage the activities of the entire supply chain from start to end. Because of the operations managements nature of spanning across the functional level and being integrative, it is involved in many other strategicRead MoreIso 9000 Standard2266 Words   |  10 PagesFIT 5157 Services Science - Lecture Notes - ISO 9000 Standards ISO 9000 Standards Browse the web sites: http://www.iso.org/iso/home.htm http://www.ansi.org/ http://www.bsi-global.com/ There are three types of quality standards: 1 Product standards. These set safety and functionality requirements for products. 2 Quality Control standards. These lay out the statistical techniques which can be used to make inferences about the proportion of defective products and so on. 3 Quality Assurance standards

Wednesday, May 6, 2020

Customer Service and Training - 3854 Words

The Verizon Wireless Corporate customer service department has been receiving poor customer service ratings and complaints from customers at our retail stores and via the call center. Verizon Wireless Corporate is a reputable organization that is committed to offer customers the most reliable service on the nation’s best wireless voice and data network. Because of its widely known reputation management needs to be aware of these issues and take action immediately. In order to move forward, we must evaluate the training process and proceed accordingly. Our first task is to conduct a training needs assessment for Verizon Wireless Corporate. We begin with the organizational analysis. Due to the high sensitivity of complaints, management†¦show more content†¦These interviews will also generate an open forum for individuals to express any concerns they have with an underlying issue as well. It is understood this type of process is time consuming, but pertinent information can be uncovered in these types of techniques that is beneficial to the organization’s growth. Once the interview process is completed, employees will be asked to perform a web-based training application. This application will be supported by a resource called Skillport that is provided through our new established relationship with NETG as it was mentioned early. This application allows our training staff to manipulate various training modules, and target specific areas of interest (i.e. customer service processes, procedures, managing challenges). This resource is a critical phase in training, because it offers immediate feedback and allows the employees to work at their pace. After completing our task needs assessment, we continue with the construction of our lesson plan. Within this lesson plan we need to assure that the transfer of training is exchanged accordingly. For this to take place, a cost-benefit analysis needs to be conducted. It is imperative at this level of tr aining and development to conduct a cost-benefit analysis for Verizon Wireless Corp. This method/technique is designed to determine the feasibility of a training project or plan by quantifying its costs and benefits; meaningShow MoreRelatedTraining of Customer Service961 Words   |  4 PagesImportant points to consider when training customer service employees. Who are the most important people in your organization? It may come as a surprise to learn that the most important people are your employees - not your customers. Customers come second. Without qualified and well-trained employees committed to strong customer service all of your efforts to please customers will be fruitless. Customer service training has become a popular way for service organizations to provide employeesRead MoreEvaluation Of A Customer Service Training Essay1659 Words   |  7 PagesHR Training Class The author of this paper is a member of the Human Resources (HR) team of a small retail company and has been assigned to create a new employee customer service training class for all new employees. Training is vital to teach new employees the knowledge and skills required for a job. According to Stewart and Brown (2012), training is â€Å"a planned effort to help employees learn job-related knowledge, skills, and attitudes† (p. 332). The purpose of this paper is to present a detailedRead MoreCustomer Service Training For Employees1569 Words   |  7 PagesCustomer service training refers to teaching the employees the skills which are required to deal with the customers to provide the maximum satisfaction to them. With this type of training employees are given the necessary knowledge and skills to improve the effectiveness that goes along with customer service. Specific customer service assessments are needed in order to evaluate the organizations needs, employees and t heir tasks in order to understand what kind of training if any is required orRead MoreCustomer Service Training Module4032 Words   |  17 PagesINTRODUCTION The Customers Service workshop is designed to teach companies how to deliver high levels of customer satisfaction based on people skills vs. technical skills. Technically oriented persons too often become so focused on providing a technical solution that they overlook the human side of the equation. This is a very common trait among support personnel who come to their position from technical or non-service backgrounds. The course teaches companies how to treat the customer as an importantRead MoreCustomer Service Skills Training Proposal1342 Words   |  6 PagesCustomer Service Skills Training Proposal Introduction Customer Service Skills Training for employees will meet the needs of the customers and will result in higher service in excellence. According to Rummler, â€Å"surveying other supervisors or managers to ascertain what K/S they think the targeted group of employees require or organizing a focus group of the targeted population of employees and asking them what K/S input they think they need† (Rummler, 2008, p. 84). The training material needs toRead MoreSample Resume : Customer Service Training Proposal Essay1676 Words   |  7 Pages Customer Service Training Proposal For GetYourStuff.com 43 North East Street, Campbell Submitted to: Daniel Joseph Director-Customer Service Submitted by: Stephen Josh Team Lead-Customer Service Read MoreNew Employee Customer Service Training Plan1524 Words   |  7 PagesEmployee Customer Service Training Plan The most important skill a new employee must be able to perform to have a successful career at the Retail store is customer service. Customer service is defined as an organization’s ability to satisfy their customers’ needs and wants (Ward, 2016). The new employees must interact with customers. The purpose of employee’s interacting with customers is to help them find the items they’re looking for (Ward, 2016). At the Retail store, customer service has a directRead MoreHow Leadership, Organizational Culture And Staff Training Impacts Customer Service1715 Words   |  7 Pagesbeen created for The Institute of Customer Service. This report is intended to provide other UK businesses with advice on managing customer expectations, how feedback and complaints can be used to improve customer service. The report will look at how leadership, organisational culture and staff training impacts customer service. Crash Bang Wallop (CBW) will make recommendations f or best practice. Customer Expectations When customers purchase goods or services they have a certain level of expectationRead MoreModeling Leaders And Training On Different Areas Of Communication, Customer Service And Time Management Essay1368 Words   |  6 Pageslives, regardless if they assume the title or not Stojkovic, et al, 2015. Some of these leaders are family, peers, friends, co-workers and professors Stojkovic, et al, 2015. Modeling leaders and training in different areas at my past jobs have allowed me to excel in areas of communication, customer service and time management. These individuals gave me the drive to be a better person and achieve excellent results doing everyday tasks. As a result, I could count on these people for help if I am unsureRead Moreemergency department patient satisfaction: customer service training improves patient satisfaction and ratings of physician and nurse skill/practitioner response4981 Words   |  20 Pagespatient satisfaction: Customer service training improves patient sat isfaction and ratings of physician and nurse skill / Practitioner response falseMayer, Thom A; Cates, Robert J; Mastorovich, Mary Jane Press the Escape key to close ; Royalty, Deborah L; et al.Journal of Healthcare Management43.5 (Sep/Oct 1998): 427-40; discussion 441-2. Abstract (summary) The full text may take 40-60 seconds to translate; larger documents may take longer. 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Tuesday, May 5, 2020

The unpassing horse Essay Example For Students

The unpassing horse Essay The poem, The Cyclist, by Louis MacNiece is a set about an insightful analogy on life. The poem is full of vivid imagery and beauty that conjures up delightful memories, and an overriding feeling of freedom. Through the poem MacNiece reminds us that we must truly treasure the brief but special moments of our childhood and life. MacNiece, through the poem, expresses life as a single sentence. His analogy is that life is a sentence, the main sentence represents our mechanical everyday work life but between the main sentence, between the horizons brackets there lies our free time and leisure. However these brackets are only five minutes of our life, these moments are scarce, just as this boys summer will pass so quickly by. So, from this we feel that the poet is telling us, life is short, grasp the sweet golden moments while you can, live in the brackets. The image of the unpassing horse further supports his message of savouring life. This image is used all throughout the poem as a comparison of being frozen in time, frozen in the brackets and working life. The description Blazoned in chalk suggest that the poet is talking about a large existing carving in Sussex, South England on the chalk downs. Perhaps a memory of his childhood summer vacations. The run on lines in the poem create a lazy mood to the poem. We feel the smooth languidness of the lines as we read the poem and almost feel the heat. This mood promotes the theme of freedom expressed in the poem. The very first word Freewheeling conjures up a sense of carefree enjoyment. The delightful description the wind he causes in passing/ Cools the sweat of his neck, making him one with the sky expresses the absolute freedom and bliss of summer. The description of being one with the sky is very sublime; it demonstrates the openness and endless opportunities of being in the brackets. The imaginary world of childhood is put forth in the idea of grasping summer in the handlebars of the boys bicycle. We almost feel that we are in the imaginary world, the perfect world to this child. Similarly, we also come across a delightful idea of catching summer with butterfly nets in the third stanza. This imagery further promotes the idea of freedom in the poem. The boy is described as a parenthesis, this further suggests that he is not in the real world; he is not part of the main sentence not for now anyway. The line Is to be picked up later but these five minutes suggests that these five minutes lived between the brackets are scares and need to be savoured. The enchanting imagery of the dragonfly is the poets representation of how effortless summer is. The vivid imagery of a dragonfly, effortlessly taking off, horizontal is a metaphor for the work-free atmosphere of summer, and the pleasure this is. The next line Underlining itself in a silver peacock light seems to be referring back to the sentence of life, that the parenthesis between the brackets is underscored, suggesting that it is looked forward to. The second stanza if full of intense imagery that sets adds much colouring to poem. He commences it with a reference to the unpassing horse, he describes it as being glaring, glaring white conveying the attractiveness. This along with the personification of the horse carving: moves within his brackets suggests that as the horse is also at the downs, it is moving, and enjoying the summer too, perhaps also expressing a desire to obtain the horse, obtain the complete freedom of summer vacations. The heat of summer in emphasised through the description of the grasshoppers. The word boils is used very cleverly, as it conveys both the bubbling, bursting movement of the tiny grasshoppers as well as the heat of the day. .u91f7bfc52be32486cab384fad1a5977e , .u91f7bfc52be32486cab384fad1a5977e .postImageUrl , .u91f7bfc52be32486cab384fad1a5977e .centered-text-area { min-height: 80px; position: relative; } .u91f7bfc52be32486cab384fad1a5977e , .u91f7bfc52be32486cab384fad1a5977e:hover , .u91f7bfc52be32486cab384fad1a5977e:visited , .u91f7bfc52be32486cab384fad1a5977e:active { border:0!important; } .u91f7bfc52be32486cab384fad1a5977e .clearfix:after { content: ""; display: table; clear: both; } .u91f7bfc52be32486cab384fad1a5977e { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u91f7bfc52be32486cab384fad1a5977e:active , .u91f7bfc52be32486cab384fad1a5977e:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u91f7bfc52be32486cab384fad1a5977e .centered-text-area { width: 100%; position: relative ; } .u91f7bfc52be32486cab384fad1a5977e .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u91f7bfc52be32486cab384fad1a5977e .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u91f7bfc52be32486cab384fad1a5977e .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .u91f7bfc52be32486cab384fad1a5977e:hover .ctaButton { background-color: #34495E!important; } .u91f7bfc52be32486cab384fad1a5977e .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u91f7bfc52be32486cab384fad1a5977e .u91f7bfc52be32486cab384fad1a5977e-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u91f7bfc52be32486cab384fad1a5977e:after { content: ""; display: block; clear: both; } READ: How does Heaney explore the issues of background and identity in his early poems, Digging and Follower EssayThe description of the pebble is also very clever, it moves from the focus of one small object and then expands, using the numbers of small pebbles on the dirt road as a representation of the number of boys riding in the downs. The words heat-wave and surf are used to suggest that the dirt track is like dry water, as the hot air ripples over the ground, waves of dust are created. This in our minds also creates an image of the beach on hot summers days, and the refreshing feeling of the wind on our sweaty face as our hair is thrown back. The issue of nostalgia is also present in the poem. Through the use of imagery the poet presents this idea in the third stanza. The boys chase summer, they long for it to last. The description of the little red ball is a reference to a cricket ball, this instantly suggests the poet is English as cricket is a popular sport in England. The idea of trapping summer is also suggested in the description of the cricket ball; the idea that you can strike it into the deep, and hold it forever. The next two references speak of the pleasure of soaking in summer. The idea of being lathered in cricket creams in summer is an extremely insightful one, suggesting the stickiness of the cricket creams onto the boys body due to the intense heat and perspiration. We are again brought to the idea of freedom though the idea of drinking summer through closed eyelids. We can just imagine the image of a boy lying in downs with his eyes closed and just soaking in the summer rays. This description is approached by three unpunctuated run on lines, this allows the sentences to drag and promote this free, lazy feeling. The first interruption of the lazy mood of the poem is at the semi-colon in the third stanza. The first image of our mechanical work lives is given by the word bell, this is most probably representing a school bell sounding the start of school. The Left-right-left symbolises the orderly restrictiveness of school and schoolwork, restrictions that are not faced during the summer. The idea of being absolutely lost in summer is conveyed by the words his forgotten sentence, representing the idea of forgetting completely about the worries and pressures of school life, forgetting the main sentence. Reaching the valley represents reaching the end of something, in this case the end of the summer vacation. The words the boy must pedal again is a metaphor of the need for the boy to work again, to live back in the main sentence. Yet, even with this restrictive need, the idea of nostalgia is present as for ten seconds more the boy can move as the horse in the chalk, meaning for a little time longer the boys mind is still free and ingrossed in summer, just as the horse in the chalk moves forever within the brackets unbeginningly and unendingly regardless of the tenses and final clauses of the main sentence. Thus the poet is expresses the idea of continually wishing for summer, even when it has gone. The poem The Cyclist exposes many ideas. It is a perceptive representation of our lives, and especially the carefree nature of childhood. Even at the end of the poem, the poet expresses his childish aspiration of living forever between the horizons brackets just as the chalk horse is. However, through the poem he does also show the reality that we cannot live our lives like the chalk horse, for the chalk horse is forever between the brackets as it is only an image, a dream, so we must savour what five minutes of freedom we have.

Thursday, April 16, 2020

Strategic HR Practices in Emirates Airlines

Introduction Strategic human resource practices require a business firm to focus on creating value in their internal functions to increase their competitive edge in specific industries they operate in.Advertising We will write a custom report sample on Strategic HR Practices in Emirates Airlines specifically for you for only $16.05 $11/page Learn More This requires a firm to link its organisational culture with its operational structure and business objectives to attain positive outcomes (Boxall Purcell, 2008, p. 67). Emirates Airlines is one of the largest companies with operations in the United Arab Emirates and other parts of the world. The company’s vision focuses on sustaining strong leadership to enable it to formulate fresh ideas to keep it competitive in the industry. The company’s mission focuses on corporate responsibility by participating in different community programs that have tangible communal benefits in different parts of the world. The purpose of this report is to highlight different aspects of strategic human resource management in Emirates Airline and how they have enabled the company to attain positive results in its operations. This paper will discuss an overview of strategic human resource management practices in Emirates Airlines and provide an analysis on how they help it execute its objectives in the industry. Approach to Management Strategic HRM principles which focus on giving a firm organisational effectiveness to make it more competitive in the industry have been implemented by Emirates Airline.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The firm’s HR systems offer all employees positive working environments that allow them to utilise their talents to improve performance (Boxall Purcell, 2008, p. 71). The organizational culture is closely aligned with its mission where employees pa rticipate in making crucial decisions which are reviewed and implemented within a short time. The firm’s operational systems are flexible and this ensures that various crucial functions and duties are performed in different locations to save on costs and time. Since it is a transnational organization, the firm has a less complex organisational structure which allows all employees to interact freely. The company’s resourcing practices focus on developing its own talent pool and sourcing experienced employees through the internet, recruiting agencies and the media. Advertising of employment opportunities by the company is done through traditional media and recruitment agencies which the firm partners with. Employees are drawn from 160 different nationalities and they are given equal opportunities to build their skills and talents in the firm. Adverts target employees with different types of skills who are able to perform a wide range of functions in the firm. More import antly, the firm constantly looks at changing patterns in the industry that are likely to impact on its operations and updates its employment practices accordingly (Bamber, Gittell, Kochan Von Nordenflycht, 2013, p. 55).Advertising We will write a custom report sample on Strategic HR Practices in Emirates Airlines specifically for you for only $16.05 $11/page Learn More Some of the external pressures the firm has to consider when changing its HR policies include: legal environment, costs, technological changes, political factors and cultural factors that directly impact on its operations. The firm’s management team confers with employees before policy changes are implemented and this allows both parties to share ideas about benefits and risks that are likely to be experienced by the firm. Internal HR Management Performance management processes enable leaders in a firm to set goals to be achieved by all employees in their workstations to register quality outcomes. The airline encourages its employees to feel at ease whenever they are at work and this motivates them to focus more on the task at hand. Since the firm observes dynamic work practices, employees interact easily with managers to make them aware about different issues they are facing. The firm mainly relies on long cycle performance management systems which allow it to use personnel appraisal methods with different criteria to evaluate employees. Periodic reviews are undertaken and employees that attain positive results are awarded yearly bonuses, travel benefits and promotion opportunities (Bamber, Gittell, Kochan Von Nordenflycht, 2013, p.60). This approach allows managers to take note of different factors in the operating environment that affect overall organisational performance negatively.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The firm’s resource base is updated through both talent management and succession planning strategies. During training, employees are equipped with multiple skills to allow them to understand different duties they are expected to execute in the firm more effectively. This makes them suitable for different functions the firm specializes in to make them more competitive in their work responsibilities. More importantly, the firm has strong training procedures for new and old employees that increase their awareness about specific work responsibilities they are expected to execute (Exter, 2013, p. 87). Flexible induction policies reinforce a positive work life balance in the firm and as a result, they get inspired to attain positive results in their workstations. This approach encourages employees to take the initiative to improve their own performance in the firm. Communication, Employee Engagement and Organizational Culture The main language that all employees use for communicat ion is English. This allows people in the organization to interact with one another freely to form strong relationships that improve results. The inclusive diversity policies in the firm have increased the level of integration and cohesiveness thereby allowing all stakeholders to focus more on organisational objectives. The firm relies on both online and traditional communication platforms to engage with its employees in different locations (Nankervis, Compton, Baird Coffey, 2011, p. 67). Since workers perform their duties in a relaxed environment, the firm encourages them to increase their interest in other external activities that are beneficial to their development. This allows them to exploit their talents in a dynamic organizational environment because existing structures encourage mutual exchange and collaboration. The firm’s overall practices have elements of both clan and rational cultures. Clan culture is practised through employee collaborations to achieve customer service excellence in these functions; ticketing, onboard services, baggage handling, communications and customer care services. Therefore, information sharing and team work have made it possible for the firm to stay ahead of its competitors in the industry because of the additional value offered to customers. Rational culture is used by leaders in the firm to engage employees to improve the way internal systems are designed to improve overall performance. As a result, middle management teams guide workers on the importance of adhering to high operational standards to elicit positive reactions from customers (O’Connell Williams, 2011, p. 52). Therefore, managers are able to gather information to understand various issues that are likely to affect workers’ performance in the firm. Employees in the firm are encouraged to interact with their colleagues outside the workplace to make them appreciate their diverse cultural backgrounds. Employees are also encouraged to part icipate in various corporate responsibility activities and this has improved their perceptions towards the firm’s corporate values and ethical principles. Employees are encouraged to volunteer in corporate social responsibility events where they get to learn more about the importance of sustaining positive relationships with all stakeholders. Therefore, this has brought about a high performance culture in the firm which rewards and acknowledges people for their positive contributions to the firm (O’Connell Williams, 2011, p. 57). Leadership Style and Change Management Processes Leadership is a key function which every business organization must take seriously. The leadership style which is used by the airline is a combination of paternalistic and transformational leadership. The firm’s leadership has infused new ways of thinking into existing organizational practices which encourage employees to use critical thinking skills to perform their duties. Most of the senior executives in the firm have worked there for a long time and they are able to anticipate different challenges before they occur. In effect, they use knowledge-based theories to make proactive decisions which sustain the firm’s competitive advantage in the industry. Since the Dubai government is a strong stakeholder in the airline, some of its leaders confer with management to find out the impact of external policies on the firm’s operations (Wensveen, 2007, p. 98). The leadership model adopted by the firm focuses on both results and general behaviour to inspire employees so that they can become more diligent in their duties. The firm was forced to change its recruiting practices several years ago to cut down on operational costs. A majority of its employees come from low wage countries and this has allowed the firm to focus on other strategic functions to increase its competitive edge. Additionally, the implementation of an aggressive growth strategy has increas ed the number of global destinations it flies to (Hayton, Biron, Christiansen Kuvaas, 2012, p.70). More importantly, the firm was among the first airlines to place orders for the Airbus A380 as part of its fleet modernisation program to help it fly its passengers to long haul destinations. All these growth plans have necessitated a change in the HR strategy because the firm focuses on constant process improvements to sustain its brand value in the industry. Kotler Eight Step Process Step 1: The firm’s first CEO Maurice Flanagan instituted excellence policies in 1985 after being chosen by Dubai’s rulers to start a globally recognized airline. Step 2: Hiring procedures focusing on hiring expatriates from Western Europe and the U.S. Expatriates have served in senior executive positions for more than two decades and this has helped the firm to develop its internalisation strategy. Step 3: A change vision focusing on equipping employees with high quality customer service, communication skills was instituted by the airline to achieve its strategic objectives. Step 4: Employees were exposed to a new working culture which allowed them to understand the firm’s vision in the industry and how it was going to be achieved. Step 5: Adoption of learning centred approach to improve performance and to streamline various functions. Improvement in hiring practices to bring about cultural diversity at the workplace. Step 6: Performance management and reward systems for technical, customer service and other employees in the organisation to improve internal and external operations. Step 7: New expansion plans that enable the firm to use modern aircraft for long haul flights to increase connectivity and to provide high levels of comfort to customers. Step 8: The firm has instituted a corporate responsibility plan that encourages its employees to engage with external stakeholders to make them understand its long term vision. Change Implementation Processes and I nnovation in the Company The firm has focused on bringing transformational changes that are aligned to evolving overall brand strategies. As a result, employees’ perceptions towards change management processes are more positive because they know there are many opportunities they will gain in the future. Effective stakeholder management policies have been implemented to encourage all stakeholders to participate in organisational activities. This approach has allowed the firm to increase awareness about its short term and long term objectives in the industry (Hayton, Biron, Christiansen Kuvaas, 2012, p. 117). Managers inform employees about specific changes that are implemented in the firm and how they conform to its long term goals. As a result, this encourages employees to work harder to attain positive results in their duties. The company uses constant learning processes to make its internal as well as external practices more competitive. Since it has more than 62,000 emplo yees, it has diverse workplace strategies that make employees feel that they are appreciated. Therefore, all employees understand the role they play in the firm and this has stimulated positive thinking in different departments (Taneja, 2004, p. 112). The firm also relies on technology to boost various outcomes achieved by individual employees in their respective workstations. In addition, employees are allowed to propose new changes in their workstations to improve the quality of results obtained from different work processes. Work systems in the firm are designed to encourage flexibility and teamwork to allow employees to become more creative in their duties (Storey, 2007, p. 76). This approach encourages employees to propose new ideas which are forwarded to managers for review. As a result these innovative practices have helped the company to achieve a higher degree of service excellence out of its operations and this has strengthened the quality of its brand in the industry. Con clusion The firm has a less complex organisational structure that favours quick decision making. Additionally, it relies on technological solutions such as video conferencing to conduct meetings between its managers who work in different locations. Employees rely on mobile technological solutions to schedule flights in accordance with flight plans of different destinations to minimise delays. Moreover, the firm’s employees use enhanced technical support systems that rely on high quality mobile technologies to perform other important functions (Lock, Fattah Kirby, 2010, p. 10). It is also one of the first airlines that offered electronic booking, onboard multimedia entertainment and other value added services to its customers. More importantly, the firm has a full time research and development department that identifies specific areas of its operations which need to be improved to boost its performance in the industry. The airline’s recruitment and performance manageme nt processes are closely linked to its long term business objectives and they have increased its competitive edge in the industry. The airline’s brand has increased in value because it allows employees to use technological tools to make both internal and external work processes more efficient. In addition, the airline has a simple management structure that encourages employees to share information about various work processes easily. This has helped the firm to avoid duplicating employee responsibilities at the workplace and as a result, it has managed to reduce unnecessary costs. Lastly, work systems in the firm are innovative and they encourage employees to be more creative in their work duties so that they attain good results. References Bamber, G.J., Gittell, J.H., Kochan, T.A., Von Nordenflycht, A. (2013). Up in the air: How airlines can improve performance by engaging their employees. Ithaca, NY: Cornell University Press. Boxall, P., Purcell, J. (2008). Strategy and h uman resource management. Basingstoke, UK: Palgrave Macmillan. Exter, N. (2013).Employee engagement with sustainable business. New York, NY: Routledge. Hayton, J., Biron, M., Christiansen, L.C., Kuvaas, B. (2012). Global human resource management casebook. New York, NY: Routledge. Lock, H., Fattah, A., Kirby, S. (2010). Airline of the future: Smart mobility strategies that will transform the industry. San Jose, CA: Cisco Internet Business Solutions Group. Nankervis, A., Compton, R., Baird, M., Coffey, J. (2011). Human resource management: Strategy and practice. Mason, OH: Cengage Learning. O’Connell, J.F., Williams, G. (2011). Air transport in the 21st century: Key strategic developments. London, UK: Ashgate. Storey, J. (2007). Human resource management: A critical text. Mason, OH: Cengage Learning. Taneja, N.K. (2004). Simpli-flying: Optimizing the airline business model. London, UK: Ashgate. Wensveen, J. (2007). Air transportation: A management perspective. London, UK: Ashgate. This report on Strategic HR Practices in Emirates Airlines was written and submitted by user Aria Richardson to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Friday, March 13, 2020

Octavia E. Butler. Parable of the Sower Essay Essays

Octavia E. Butler. Parable of the Sower Essay Essays Octavia E. Butler. Parable of the Sower Essay Paper Octavia E. Butler. Parable of the Sower Essay Paper Essay Topic: Parable Of the Sower Octavia E. Butler. Parable of the Sower Introduction The novel. fable of the sower was authored by Octavia E. Butler. The novel was published in 1993. It is the first book in a two-book series of scientific discipline and fiction books written by Octavia E. Butler which is set in a chance where the authorities has collapsed. The novel is centered on Lauren Olamina a immature adult female who has the ability to experience and comprehend hurting and many other esthesiss of others. She develops a benevolent spiritual and philosophical faith in her childhood in the staying parts of a gated community in Los Angeles ( the author has dubbed this hyperempathy ) . During that clip. there is increased resource scarceness and high degrees of poorness which has led the civil society to return to relative anarchism. Equally shortly as the community’s security is compromised. her place is tattered and her household is murdered. After the incidence that led to loss of her parents. Lauren Olamina travels to North together with other subsisters to travel and seek to get down a new community where her faith- Earthseed can turn and boom. The fresh describes the conditions the society is traveling through in the metropolis of California in 2024. The metropolis has turned to hell and this has led to creative activity of three categories of people who are stat mis apart financially and in their social position. i. e. the hapless. the in-between category and the rich. The poorness and insecurity degrees non merely in California but besides in the whole of America are really high with different politicians giving empty promises on how they will relieve the state of affairs. Against such unpleasant background. Butler presents her intelligent heroine. Lauren who is believed to be thoughtful and independent miss who apart from believing about herself she suffers from what the author footings as â€Å"hyperempathy syndrome†- She is extremely sensitive to the torment of others. experiencing it as if it were her ain. It is this feeling that keeps coercing her to alter non merely the belief system but besides economically change the society and deliver her people from the torment they are traveling through. Lauren does non admit the belief system of her seniors but make an attempt to get down her ain system that is true harmonizing to her experience and that is accorded with common sense and observation. From the novel we get to cognize that Lauren acquired the â€Å"hyperempathy syndrome. † from her dependent female parent who died while giving birth to her. There is no freedom in Laurent’s society. At the oncoming of the novel. we find Lauren. her household and other households that live within the walled vicinity life as practical captives. Any clip they want to travel outside they must be armed. They live under eternal besieging ensuing from drug nuts and stealers who aimlessly wander the streets outside. These drug nuts are despairing and many a times they break into their vicinity. burn. bargain and rummage whatever they can. In Laurent’s society. there are is no potencies for the immature that are within the walls-they will go on to acquire hapless due to miss of occupations and their lives continue to decline easy. For illustration what Bianca Montoya-seventeen twelvemonth old expects when she marries is to populate in a garage-like house. The national authorities is incapacitated to better the status. The exclusive option for Laurent’s people is traveling to urban of Olivar’s company. But for the people who consider this option. they do so for the interest of their security and non for freedom grounds since the company will presume duty of each portion of their lives- Lauren refuses to travel to Olivar. She alternatively journeys to the North for freedom despite the fact that she is cognizant of the danger of thejourneyand she does non clearly know her end point. Most of those people that travel with her are making so as to get away practical bondage. For illustration Zahra Moss escaped frequent battle from her hubby. Allie Gilchrist and Jill were get awaying bondage from their male parent who had forced them to harlotry and Jill and Allie Gilchrist was running from her employer who is enslaving her due to her debtr. Laurent’s reaching at Bankole’s belongings gives her to take on of whether to remain at that place or non. Though endurance in this new topographic point is disputing. they have the privilege of liberating from outside subjugation unlike their opposite numbers who sojourned to Olivar. ( Butler 204 ) . From the novel. the writer tries to indicate out the subject of Self-reliance. For case. even when Laurent is immature of age ( at the age of 15 old ages ) she already has the cognition of the province of her community-that it is doomed and that no 1 is ready to present it from the convulsion. This encourages her to populate a autonomous life and non to depend on any external authorization to assist her such as the constabulary who are really corrupt-the regulation of jurisprudence in the community has broken down. This besides encourages her to read everything that would assist her cognize how to go on to be when the clip is mature for her to go forth Robledo ( her community ) . For illustration. she learns how to utilize guns and how to manage medical exigencies. Once they start sojourning. Laurent and her group survive because of attentive and utilizing their resources in a more wise manner. After making the land where they intend to construct their first Earthseed community. they still require to be autonomous. Since there are no callings in this new country where they build their first Earthseed community. they have to about get down from abrasion and upkeep themselves by what they can cultivate and sell. Self-reliance hence becomes a basic rule of the Earthseed faith. Harmonizing to this faith which was founded by Laurent. it is imprudent for people to foolishly delay upon God to come and assist them –they have to labor so as to convey nutrient onto their tabular array. It is their duty to model their ain fate based on their personal attempts. ( ch. 11 ) . Harmonizing to Butler ( 158 ) . the novel besides shows the prostration of community and the steady reconstructing of another 1. Social orders are about broken in Robledo in 2024 and the lone topographic points where community seems to be is within the walled countries in which the center category and the rich people live a normal unrecorded. Though the people in the walled countries where the in -between category unrecorded do non like one another. they take the duty to support their vicinity. This community is doomed and at the terminal when it is invaded ; there is nil left but chaos and lawlessness. In this helter-skelter universe. Laurent and her community must larn the links of fondness and trustiness that conveying bond people in unison. In Laurent’s new community. there is sense of community-hood. togetherness and trueness to the ideals of the society. For illustration. after Jill Gilchrist is killed. Lauren consoles and amenitiess Jill’s sister. Allie ( Ch. 24 ) . This is advancement on the procedure of organizing the Earthseed community of people that portion common values and value one another. ( Butler 182 ) . The novel besides reveals a hapless faith which Laurent is against. Harmonizing to the Baptist faith where Laurent’s male parent is a curate. they foolishly depend on God. They believe that their God can make everything for them and hence there is no demand for battle. This sort of faith has contributed to the increased degrees of poorness in the community. This is why Laurent challenges her father’s religion. She wholly rejects his father’s faith and alternatively creates her own-Earthseed which entirely believes in laboring for one’s survival alternatively of foolishly waiting upon God. ( ch. 7 ) . Contrary to Laurent’s success after disputing her father’s faith. Keith-Laurent’s immature brother after disputing his male parent faith chooses a damaging class which ends in his death. He struggles to be independent by running from his father’s faith but this independency costs him his life ( ch. 9 ) . Harmonizing to Margalit ( 6 ) . Even though America is still in given democracy. there is no 1 in Laurent’s household and vicinity that is ready to vote except her male parent. Basic goods are scarce and costly. Outside the enclosed vicinities. there is anarchy. Peoples have entered in all types of depression. For illustration. drug dependence and disease is rampant. cadavers lie all over the streets and many people are hungering and homeless. The federal authorities supports speaking about relieving the state of affairs. but it is fundamentally immaterial to most people’s lives. The constabulary have worsened the state of affairs besides as they charge a fee before look intoing a offense. Mentions Octavia E. Butler. Parable of the Sower. United States: Four Walls Eight Windows imperativeness. 1993. Print. Fox. Margalit. â€Å"Octavia E. Butler. Science Fiction Writer. Dies at 58? diary of scientific discipline fiction. ( 2003 ) . Beginning papers

Tuesday, February 25, 2020

Age 20's First Generation Spanish Surnamed Couple Essay

Age 20's First Generation Spanish Surnamed Couple - Essay Example In today's society we have invisible barriers that we tend not to recognize. As global we have become, we still compartmentalize large groups of people. In some instances this is due to the personal preference of those groups.In an effort to understand the lifestyle choices of the modern individual we must first look at Maslow's (1970) Hierarchal rank of the five classes of need for motivation as interpreted by Bernstein, et.In order to understand why people of Spanish surnames would react to situations as they do, we must first take an in-depth look at the values, structure and traditions instilled in many of the offspring of Spanish people. The Hispanic cultural is extremely family oriented. Many young girls' values and self-worth is deeply rooted in the concept of getting married and having children of their own.We must also recognize that the traditional Hispanic household celebrates the girls' coming of age and entering into woman-hood. The party known as Quinceanera has been a long standing tradition of a Sweet 15 celebration.In the same aspect the boys are taught to be Men. They work hard at a young age and are infused daily with the ethics of familial provision. Overall, gender role stereotypes are simply a set of shared cultural beliefs about male and female roles, expected behaviors, acceptable personality traits and other attributes that will follow them well into adulthood.When someone's entire environment contains like minded people the culture is revered. That is when the individual thrives, clinging tightly to the pre-established ideals and thereby their self-esteem increases. However take those same individuals and place them in an environment completely foreign, where their ideals cultural and ethnicity are nearly opposite. That is often what Spanish newlyweds face when they are replanted into western social experiences, like what is found in an American society. These differences can demonstrate themselves in many areas including the deeply rooted personal characteristics. For example the projected attributes of a Hispanic male are traditionally independent, competitive, determined, persevering, and strong willed. Furthermore, the Spanish male has customarily been conditioned to show little emotion. In an almost direct opposition, the American male has been taught to be flexible in most situations. They have been encouraged to not only show their emotions to share them with others as well. This is a delicate balance for the American male as they are also encouraged to be athletic and strong. They are quickly chastised if they become overbearing or to sentimental. These Caucasian men are often raised to believe that the family unit is a partnership. They are conditioned to appreciate that they are not the ultimate authority. Finally males in the western society tend to employ the democratic compromise that goes along with marriage. The Caucasian women are encouraged to be strong willed and in most situations work outside the homes and become experts at multitasking. While Hispanic women are encouraged to be genteel, warm devoted mothers and wives, staying at home to care for their families. In most circumstance their whole identity and usefulness is tied to their ability to provide the perfect home. Often the Hispanic wife considers the husband to be the ultimate head of the household, lovingly bestowing upon the husband, final authority. In most circumstances the wives benevolently follow the advice and directions of the husband, thereby increasing their ideal of their own self-worth. Understanding the foundation of the Hispanic customs allows us to recognize many of the vital and specific cultural differences that the young Hispanic couples will most likely encounter. We should

Sunday, February 9, 2020

Property Analysis Essay Example | Topics and Well Written Essays - 500 words

Property Analysis - Essay Example If we think about the investment part for the five floors building the amount of remuneration is very less since the interest being paid for the investment or capital is very high. The installment paid to the bank every month is almost 10,000$. Test2. Comparing the land utilized for the construction, some of the properties are very small not big enough produce good rental value and some of the properties are very big which cant generate greater rental compared to the market value. Commercial property: The super market where I shop is near to my residence and is on the main road in the center of the city. It is a seven floors commercial complex built on a 1500 sq.yard plot. The whole cellar is rented out for the super market, upper cellar is rented out for two different show rooms and the rest of the five floors are custom built as requested by the tenants before the construction of the complex. Since the physical location of the property is in the center of the city a lot of demand is obvious. 4. Commercially considering the complex is rented out for the maximum rent and also to the global clothes brand, telecom giants, chain of restaurants etc. The complex is also put to the best use since global brands employ more people and generating huge employment.